CopaMigo
AI Strategy · Student Success Tools · Case study
The advisor-facing half of CopaMigo. Every answer a student gets has to come from somewhere. This is where the people who actually know the answers put them in.
Goal. Give each student services department one place to review the questions CopaMigo already answers for them, correct anything wrong, and add the questions it is still missing, with the real answer attached.
Audience. Advisors, financial aid staff, and every student-facing office. You do not need to know anything about AI. If you know what students ask you and what you tell them, you can do this.
Process. Pick your campus and department. Answer the questions already listed, add the ones that are missing, and say where each one sends the student next. Name who keeps the answers current. Export when you are done and send the file back. Nothing here collects student data.
Built to be set up for your school. The campuses, the department list, and the starter questions under each one are all configurable. What you see below is a starting point, not a fixed menu. When this is set up for a college or a district, the list is loaded with that institution’s own campuses and its own office names, exactly as that college writes them, so nothing here asks you to translate your work into someone else’s vocabulary.
If your department is missing from the list, or is called something different here than it is called on your campus, that is a setup detail to flag rather than something you have to work around. Say so in your submission and it gets corrected.
Where the content stands. The questions listed for each department are real. They come from what students ask, written with the offices that handle each service. What has not happened yet is each office confirming its own answers, one department at a time. This form is that step. Nothing typed here is sent anywhere: it stays in your browser until you export it.
Questions CopaMigo already gets
These are the questions students already ask about your department. Write the answer the way you would say it at your counter. Your version is the one CopaMigo uses.
What is missing
The questions students actually ask you that are not above. Aim for twenty. Add as many as you want, there is no limit. Short, plain answers beat policy language.
Export
Copy this and send it back, or download the file. The text file is for reading. The spreadsheet file has one row per question, so it can be loaded into CopaMigo or any other assistant. No student data.