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Objectives

After working through this guide, you will be able to:

  1. Choose a resume format that fits your experience and career goal.
  2. Write resume bullets that begin with action verbs, use consistent tense and show results.
  3. Set a one-page resume with consistent, professional typography.

Overview

This guide is the standard for every resume draft in this course. It draws on the GCC Career Services Resume and Cover Letter Guide, which was written for GCC students, and adds the writing and typography standards a design employer expects. Employers read a designer’s resume as a design sample, so the writing and the layout are both evaluated. Read the whole guide before your first draft, then use the checklist at the end before every submission.

Choose a format

  • Traditional (chronological). Experience is listed in reverse chronological order, most recent first. Use it when you already have work in the field you are applying to.
  • Project-based (combination). Projects come first, written like jobs, and any work history follows. Use it when your strongest evidence is school, freelance or fictitious-client projects. This is the best format for most students in this course.
  • Avoid a skills-only (functional) resume. Skills listed under headings such as “Creativity” or “Communication,” with no projects or jobs to prove them, are the format employers trust least.

Sections, in order

  1. Header: name, city and state, phone, email and portfolio URL.
  2. Summary (optional): two or three lines aimed at the job you want. Do not use an objective statement.
  3. Education: directly under the header, unless you already have industry jobs.
  4. Projects and Experience: projects first on a project-based resume. A non-design job still belongs on the page, near the bottom, with bullets that show skills a creative employer values (attention to detail, teamwork, client communication).
  5. Skills: one or two short lines of software and skills. Every skill listed should be proven by a project or job above it.

Label every section. Leave off photos, an objective statement, references and the line “References available upon request.” Fit everything on one page.

The header

This is how the header looks on the copy you send to employers:

Avery Morales

Glendale, AZ • ###-###-#### • avery.morales@email.com • sites.google.com/view/averymorales

Do not submit your class drafts with this header. For every submission in this course, replace your name, phone number, email address and portfolio link with placeholders: [Your Name], [Phone], [Email] and [Portfolio Link]. Keep only your city and state. Add your real information only on the copy you send to employers.

  • City and state only. Leave off your street address and ZIP code.
  • Write your phone number with hyphens, area code first, as in ###-###-####. Do not add +1.
  • Use a personal email address built from your name. Your student email closes after you graduate.
  • Spell out your portfolio URL (Google Sites or Behance) and drop https:// and www. A printed resume cannot be clicked, so link text such as “View my portfolio” leaves the reader with nothing.
  • Use one divider style between items, all bullets or all vertical bars, never a mix.
  • Your name may be larger and bold, and the header may be centered. Nothing else on the page is centered.

Education entries

Digital Media Arts AAS Degree (in progress)Expected May 2027

Glendale Community College, Glendale, AZ

High School DiplomaMay 2025

[High School Name], Phoenix, AZ

  • List the most recent first. Your college always goes above high school.
  • Lead with the degree, then the school, city and state. Write “Expected” or “Anticipated” before a future graduation date.
  • Keep high school listed until you finish your college degree; remove it after you graduate.
  • Each school is its own entry, with no bullets and no vertical bars.
  • Write “Maricopa Community Colleges” (plural) only if you attended more than one college.
  • List a GPA only if it is 3.0 or higher.

Job and project entries

Every entry follows the same order: title first, then the company or client, city and state, and dates set flush right. Only the title stands out in bold. Every entry has at least two bullets.

Brand Identity DesignerSeptember 2026 to October 2026

Fictitious client: Sonoran Coffee Co., Glendale, AZ

  • Designed a logo, color palette and type system for a neighborhood coffee shop.
  • Produced a menu board, cup sleeve and social media templates in Adobe Illustrator and InDesign.
  • Presented three concepts in class critique and refined the final mark from peer feedback.

Sales AssociateJune 2024 to Present

Desert Bloom Gift Shop, Glendale, AZ

  • Arrange seasonal window and table displays that highlight new merchandise.
  • Train new associates on the register, store policies and customer service.
  • Answer customer questions and resolve concerns with patience and accuracy.
  • Write projects like jobs: project title or role, client (real or fictitious), dates, then bullets on what you did, the software you used, your process and the result. Class names do not matter.
  • Use month and year for every date, with no slashes: “May 2025 to January 2026.” Use “Present,” not “Current.”
  • Long jobs keep only the four or five bullets that matter most for the job you want.

Writing your bullets

Build each bullet from a formula:

  • Action verb + what you did + why it mattered
  • Action verb + what you did + what you accomplished
  • Action verb + what you did + the skill you used or developed

Quantify whenever you can. Ask how many, for whom, how often and with what result.

Before: I was responsible for making flyers for the club.

After: Designed 12 event flyers for a 40-member student club, increasing meeting attendance.

  • Implied first person. You are the speaker, but leave off “I,” “me,” “my” and “we.” Write “Designed a logo,” not “I designed a logo.” The Summary follows the same rule: “Graphic design student with experience in branding and print,” not “I am a graphic design student.” Never write about yourself in the third person.
  • Action verbs. Begin every bullet with a specific verb. Avoid “Responsible for,” “Helped with,” “Worked on,” “Duties included” and phrases that begin with an -ing verb. Do not start every bullet in an entry with the same verb.
  • Tense. Use present tense for a current job or ongoing project (“Train,” “Design”) and past tense for past jobs and finished projects (“Trained,” “Designed”). A finished accomplishment inside a current job may be past tense.
  • Parallel structure. Build every bullet in an entry the same way: verb first, then the task, then the result.
  • Periods. End every bullet and summary line that expresses a complete thought with a period. Headings, job and project titles, company, location and date lines, the header and your Skills line take no period. Be consistent across the whole page.
  • Cut filler. Remove “various,” “a variety of,” “successfully,” “in order to” and “very.”
  • Proofread. Spell check does not catch everything. Check names of software (Adobe Illustrator, InDesign, Premiere Pro, After Effects, Blender, Procreate), apostrophes and capitalization, and ask two people to read your resume.

Action verbs

  • Design and production: animated, branded, composed, designed, drafted, edited, illustrated, modeled, photographed, produced, rendered, retouched, sketched, storyboarded, typeset
  • Planning and process: analyzed, brainstormed, compared, critiqued, evaluated, organized, planned, researched, revised, scheduled, tested
  • Communication: authored, collaborated, explained, pitched, presented, promoted, published, wrote
  • Leadership and initiative: coordinated, created, developed, established, improved, launched, led, mentored, trained, updated

For a longer list grouped by skill, see the Purdue OWL list in the references below.

Typography and layout

  • Use one clean, readable typeface family throughout, such as Arial, Helvetica or Calibri. Avoid typewriter, script and narrow display faces.
  • Keep body text one size. Section headings may be slightly larger. Your name may be largest, but no more than about four points larger than the body text.
  • Set section headings and job and project titles in bold. Do not underline anything for emphasis, and do not put a colon after a heading.
  • Use real bullet characters, never hyphens or asterisks, all at one indent.
  • Set bullets with a hanging indent: every wrapped line aligns with the text of the first line, never back under the bullet.
  • Align text flush left, ragged right. Set dates and locations flush right on a right tab stop so every date ends at the same place. Do not space them over by hand.
  • Never fully justify text. Justified type stretches the spaces between words and opens rivers of white space down the page.
  • Rule lines are optional. If you use them, they must run exactly from the left margin to the right margin.
  • Use bold and italic the same way everywhere. A single italic line is an inconsistency.
  • Avoid extra blank lines and large gaps, and check that your PDF has no blank second page.
  • Write states as the correct two-letter abbreviation (AZ) or spell them out, the same way everywhere.
  • Save a PDF named with your name and the word Resume for employers. Save your cover letter as its own file.

Do and do not

DoDo not
Present accurate, positive information.Misrepresent your role or results. Employers check.
Show accomplishments and results, not only duties.Write paragraphs. Use bullets.
Target your resume to the job you want.Include age, marital status, salary or why you left a job.
Keep formatting consistent across the page.Use photos, clip art or decorative fonts.
Spell out terms the reader may not know.Use unexplained acronyms or course numbers.
Ask at least two people to review it.Rely on spell check alone.

Typography vocabulary

Flush left, ragged right
Lines align on the left edge and the right edge is left uneven. The default for resumes.
Flush right
Lines align on the right edge. Used for dates and locations.
Justified
Lines forced to align on both edges by stretching word spacing. Avoid it on resumes.
Rivers
White channels that run down a justified block when the word spacing stretches.
Centered
Lines centered on the page. Use it only for the name and contact header.
Right tab stop
A tab that aligns text on its right edge, so every date ends at the same place.
Hanging indent
The first line starts at the bullet and every following line aligns with the first line’s text, so the bullet hangs in the margin.
Hanging punctuation
Quotation marks, bullets and similar marks set just outside the text edge so the letters themselves align.
Rule
A horizontal line used as a divider.
Typeface and font
The typeface is the design (Helvetica); a font is one weight or style of it (Helvetica Bold).
Hierarchy
Using size, weight and spacing so the most important information is seen first: your name, then section headings, then titles.

Checklist before you submit

  • Placeholders replace your name, phone, email and portfolio link on class submissions.
  • Every section is labeled, and the page fits on one page with no blank page in the PDF.
  • Every entry has a title, place, city and state, dates flush right, and at least two bullets.
  • No “I,” “me,” “my” or “we” anywhere.
  • Every bullet starts with an action verb, in the right tense, built the same way as its neighbors.
  • Periods are consistent: complete-thought bullets and summary lines end with a period; headings, titles, dates and skills lines do not.
  • One typeface, real bullets with a hanging indent, flush left, nothing justified, only the header centered.
  • One date format, one divider style, one way of using bold and italic.

References

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