Student Journey Gap Analysis
Case study · AI Tools & Strategy · UX Design
Part 1 fieldwork is underway. Findings are logged separately and will be published here only after people confirm them, so what is public now is progress, not results. In-person walk-ins across all ten colleges follow this fall.
50
Persona agents
46
Journey tasks
10
Colleges
52
Services mapped
520
Service access points to test (52 × 10)
80
In-person walk-ins, planned